Date of Award

Fall 12-13-2023

Degree Type

Publishable Paper

Degree Name

Master of Science (MS)

Department

Industrial Hygiene

Committee Chair

Dan Autenrieth

First Advisor

Blaine Berrington

Second Advisor

David Gilkey

Abstract

This pilot study investigated levels of burnout in non-clinical workers in a healthcare setting and compared them to salivary cortisol concentrations. Mashlach’s Burnout Inventory-Human Service Survey for Medical Personnel (MBI-HSS(MP)) was used to evaluate self-perceived levels of burnout and saliva samples were collected to determine cortisol concentrations at four times during participants’ shift. The study was comprised of subjects exposed to multiple high-stress factors, including working in a healthcare setting, post-COVID ramifications, and demographic effects of Montana. The data revealed a statistically significant correlation (P-value < 0.05) between morning salivary cortisol secretion concentrations and mean survey scores. Significance (P-value < 0.05) was also found between the three dimensions measured by the MBI-HSS(MP): burnout, depersonalization, and personal achievement. The study discusses several limitations that should be considered when interpreting results. Findings do suggest that future investigation among this group is needed. Results may help guide interventions that support the mental health and wellbeing of medical support personnel, reduce stress, and avoid burnout.

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